Terms and conditions

GLOBE TROTOYS Eurl Société au capital de 100 000 euros

25 rue Léon Gaumont - ZA de la Pentecôte 

44700 Orvault

02 40 35 37 21 – info@globetrotoys.com

RCS de Nantes n°493543896 

Terms and conditions updated on 04/07/2016

Article 1 - Object

The present conditions concern sales of the company GLOBE TROTOYS, 25 rue Léon Gaumont (ZA de la Pentecôte), 44700 Orvault; Plush toys, comforters, backpacks, toys, travel bags, melamine.

Article 2 - Price

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In case of order to a country other than metropolitan France you are the importer of the product (s) concerned. Customs duties or other local taxes or import duties or state taxes are likely to be due. These rights and sums are not within the scope of GLOBE TROTOYS.

They will be at your charge and are entirely your responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.

Article 3 - Orders

You can order on our website: www.deglingos.com

The contractual information is presented in English and will be the subject of the order confirmation.

GLOBE TROTOYS reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially if there is a supply problem, or in case of difficulty concerning the order received.

Article 4 - Validation of your order

Any order appearing on the website deglingos.com supposes the adherence to the present General Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.

All the data provided and the recorded confirmation will be proof of the transaction.

You declare that you are fully aware of it.

The confirmation of order will be worth signing and acceptance of the operations carried out.

A summary of the information of your order and these General Terms and Conditions will be sent to you in PDF format via the e-mail address of confirmation of your order.

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

The payment of your purchases is made only by bank card thanks to the secure system Sherlock's of Credit Lyonnais or via Paypal.

The debit of the card is made at the time of payment of the order.

The credit card :


We recommend this option because it is the easiest, fastest and most secure. When validating your order, you will simply indicate your credit card number and expiry date.

PayPal is the best way to send and receive payments online, for both individuals and businesses.
You give an email address as a means of payment and not your bank details.
You can pay in an instant and consult the details of your transactions in real time.
With PayPal, you benefit from one of the best encryption technologies on the market.


Article 6 - Retraction

In accordance with the provisions of article L.221-18 of the Consumer Code, you have a 14-day withdrawal period from receipt of your products to exercise your right of withdrawal without having to justify reasons or To pay penalty.

The Client informs GLOBE TROTOYS of its decision to retract by filling in the retraction form provided for this purpose, which you can view and print by clicking on the following link "Cancellation form", and by sending it by e-mail to Address info@globetrotoys.com, before the expiry of the prescribed period, or any other declaration, unambiguous, expressing its will to retract.

The actual return of the product (s) will be done by filling out the return form accessible from your customer account. This form must accompany the returned goods.
The Client shall return or return the property to GLOBE TROTOYS or a person designated by GLOBE TROTOYS without undue delay and no later than fourteen days after notification of its decision to withdraw.

Returns are to be made in their original state and complete (packaging, accessories, notice). In this context, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The costs of return are entirely at the customer's expense.

In the event of exercise of the right of withdrawal, GLOBE TROTOYS will proceed to the refund of the sums paid, within 14 days following the notification of your request and via the same means of payment as used during the order.
Article 7 - Availability

Our products are offered as long as they are visible on the site deglingos.com and within the limit of the stocks available ..
In case of unavailability of product after placing your order, we will inform you by e-mail. Your order will be automatically canceled and no bank debit will be charged.

In addition, the website deglingos.fr does not intend to sell its products in large quantities. Therefore, Globe Trotoys reserves the right to refuse orders for 10 identical items.

Article 8 - Delivery

Delivery times and prices are as indicated on the website.

 The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of delayed shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.

In accordance with the legal provisions, in case of delay of delivery, you benefit from the possibility of canceling the order under the terms and conditions defined in article L 216-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its reimbursement and to the expenses of routing in the conditions of the article L 216-3 of the Code of the Consumption.

In case of delivery by a carrier, GLOBE TROTOYS can not be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals of appointments.

Article 9 - Guarantee of conformity

All products on sale on our Website benefit from the legal guarantee of conformity (L 217-1 et seq. Of the Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. Of the Civil Code), enabling you to Return products delivered defective or non-compliant. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.

You are informed that GLOBE TROTOYS, whose registered office is located at 25 Léon Gaumont - ZA de la Pentecôte, 44700 ORVAULT; Is the guarantor of the conformity of the products to the contract within the framework of these two legal guarantees.

The warranty will not apply to defects caused by improper maintenance or improper installation by the customer.

If the customer finds a defect or a breakdown, he must contact our customer service by telephone on 02 40 35 37 21 or by email at info@globetrotoys.com.

Article 10 - Liability

The products offered comply with the French legislation in force. GLOBE TROTOYS can not be held liable for non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.

In addition, GLOBE TROTOYS can not be held liable for damages resulting from misuse of the product purchased.

Finally, GLOBE TROTOYS can not be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses.

Article 11 - Applicable Law in Case of Disputes

The language of this contract is French. These conditions of sale are subject to French law. In case of dispute, the French courts will be the only ones competent.

Article 12 - Intellectual Property

All elements of the site deglingos.fr are and remain the exclusive intellectual property of the company GLOBE TROTOYS. No person is allowed to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly forbidden without the express written agreement of GLOBE TROTOYS.

Article 13 - Personal data

Globe Trotoys reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.

They can also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data are also kept for security purposes in order to comply with legal and regulatory requirements.

In accordance with the law of 6 January 1978, you have the right to access, rectify and object to personal information and personal data directly on the website.

Article 14 - Archiving Evidence

GLOBE TROTOYS will archive purchase orders and invoices on a reliable and lasting basis constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized registers of GLOBE TROTOYS will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

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